Innovation
Technological premiere for SAUR
ETDE Networks & Communication installs 600 voice-on-IP stations
 

ETDE Networks & Communication completed design and installation of an all-IP (Internet Protocol) telephony system for the headquarters of SAUR. This is the biggest voice-on-IP project ever undertaken in Europe, and involved setting up over 600 workstations with the Alcatel OmniTouch Unified Communication suite.

With SAUR's new communication solution, telephone signals transit via the same network as IT data and applications. This high-potential technological innovation converges all existing media and opens up full nomad-office capabilities.

As well as accessing e-mails, voice messages and faxes from their computers or personal phones, personnel at the headquarters building or any other location can also programme messages and call routing as required.

"Users get more advanced features than with previous systems. The new system brings improvements in application scope, ease-of-use and flexibility, which enhances our response capacity and enables us to deliver top-quality service to our clients. We also achieve considerable financial savings, and relocation becomes much more straightforward."

Prime ETDE know-how, encompassing skills in networks and telecommunications, was harnessed to design and install a solution of optimum technical, economic and ergonomic efficacy.

One feature of the new system is spatial duplication, a technical solution involving dual central computers at separate sites, for optimum physical security in the event of fire, flooding, etc.). From an economic standpoint, the infrastructure budget is optimized by having a single workstation cable. And management and maintenance are handled by the same personnel.

Verbatim
Nathalie WATINE, information systems manager with SAUR
Nathalie WATINE,
information systems manager with SAUR

"For our new headquarters, we decided to set up a phone-on-IP solution, for IT-telephony convergence on the workstation, with full mail-handling capabilities. We chose the ETDE-Alcatel solution because it offered a consistent technical architecture and a full range of features. Then because this is a highly innovative solution, sound support was a major criterion. Traffic convergence has enabled us to meet our objectives, achieving substantial savings on wiring and hotline service, plus substantial improvements in working practice, with all users enjoying a modern, convenient, ergonomic system."

"ETDE know-how in technology convergence spans the whole project, from design through to maintenance, which means we also provide clients with a valuable advisory service".

"The SAUR project is the first ever wide-scale rollout of true workstation-integrated telephony-on-IP".

"Technological developments, such as the emergence of new Alcatel products, enable us to implement consistent global solutions closely matched to client requirements. Indeed, productive cooperation between ETDE Networks & Communication and Alcatel should enable us to take up a position as key partner for forthcoming projects".

More information : a.herupe@etde.fr              Send to a friend
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