|
(September 2006)
Les Grésillons wastewater treatment plant
High-tech capabilities for a benchmark project |
| |
ETDE is providing the electrical, instrumentation & control
(I&C) and supervision packages for the highly complex
Les Grésillions wastewater treatment plant, which is
already gaining a reputation as a “benchmark”
facility. Even better, the Group is performing all of the
work – design, installation and testing – in-house,
by calling upon its various regional subsidiaries, making
the project a first on more than one level.
The
25-hectare plant will treat wastewater from
18 municipalities in the Val d’Oise. |
" A technological and educational showcase in an
ecological field.”. This is how the Paris
Wastewater Treatment Authority (SIAAP) describes its
new Les Grésillons wastewater treatment plant,
currently under construction at Triel-sur-Seine in the
Yvelines department. Compact, integrated into the landscape,
open to the public, guaranteed noise- and odour-free,
utilising the latest water treatment technologies, fully
automated, completely secure, and capable of being controlled
from a laptop computer via a WiFi network: this, broadly,
was the specification for this new-generation plant.
The project is part of a huge upgrade programme for
the Paris urban area’s wastewater treatment system.
Today, with four treatment plants, SIAAP treats the
wastewater from 8 million inhabitants in the Paris Region.
To meet new standards in the field, the Les Grésillons
facility will replace the current plant at Carrières-sous-Poissy.
It will treat the wastewater from 18 municipalities
in Val-d’Oise and Yvelines, with a flowrate of
100,000 cubic metres per day from February 2007, following
completion of the first tranche of works.
As part of its commitment to transparency, SIAAP has
incorporated a public tour circuit into the plant, with
galleries, footbridges and picture windows.
In addition, to help the plant to integrate into its
environment, it specified buildings of an “architectural”
design. The project will even incorporate a landscape
package, encompassing raising the height of the plant,
and the construction of ponds, parkland, etc.
| A
comprehensive project
The plant covers an area of 25 hectares, and
includes five treatment buildings. After pre-treatment,
the water is separated from the sludge. It then
passes through a biofiltration building, before
being released into the River Seine or recycled
for use in the operation of the plant. The sludge
is centrifuged and dewatered, and then dried.
At the same location, the air from all of the
buildings is deodorised using a powerful ventilation
system, and then treated before being released
to the exterior. Alongside the treatment units
stand an operation building, housing the control
room – the “brain” of the
plant – and an |
The
project required 14 km of cable supports
and 40 km of secondary supports. |
|
administration building, housing offices for
support functions.
An in-house project
“Installing all of the electrical
equipment for a wastewater treatment plant is
a first for ETDE”, explains Olivier
Babo. “The contract is worth 9.8 million
euros, excluding the supplementary work currently
in the process of being finalised. And the whole
thing is being supplied from in-house, including
the design work. ”
The execution design office at Challenger was
assigned the electrical work, while the I&C
and supervision work was assigned to the Les
Mureaux site and ETDE South-East respectively.
The Major Projects unit at Electrical, Mechanical
& HVAC Engineering Paris Region is responsible
for coordinating this example of genuine teamwork.
The contract is the third that ETDE has signed
with SIAAP, following the contracts for the
wastewater treatment plants at Colombes (worth
€1.4 million) in 2002-2003 and Les Cormailles
(€4.8 million) in 2004-2005.
The first tranche of the Les Grésillons
plant is being supplied on a design-and-build
basis by a consortium headed by Stereau (a former
Bouygues subsidiary) and also including Bouygues
TP on the civil engineering side. ETDE is acting
as a sub-contractor for the process consortium,
headed by Stereau.
|
A
first for France: the plant can be controlled
via a laptop computer thanks to the installation
of a WiFi network. |
|
Controlled
from a laptop computer
“From the design phase onward, we
have been fully involved in the process”,
explains Olivier Babo. “With this project,
it wasn’t just about meeting a specification.”
“We had to carry out a whole series
of preliminary studies before the execution
studies”, adds Bastien Bertel. “We
had to determine a set of requirements and describe
precisely what we were going to do.”
“It’s a highly technical, typically
‘industrial’ project”,
confirms Olivier Babo. “The quality
of the work is clear to see, the cable supports
are impeccable, all the cables are painted and
marked…”.
ETDE is also supplying all of the ELV systems
for the project, including fire detection, video-surveillance,
telephony and DECT, anti-intrusion, access control,
and truck weighbridge systems. The group is
also installing a WiFi network to allow the
customer to control the plant
using a |
laptop
computer – a first for France! Operators
can use a secure laptop to access supervision
functions and initiate a range of operations
from anywhere in the plant. In addition, no
local controls are installed in the plant.
ETDE is responsible for the supply, installation
and commissioning of I&C and supervision
systems, with application servers, operation
servers and monitoring screens. “ The
programme developed at ETDE provides an overall
view of the plant”, says works engineer
Jean-Henri Choyer enthusiastically. “ By
clicking on a building, we can see what it contains.
We can also zoom in and view the status of motors.
What is most impressive is that we can see all
of the physical points that we wired on the
site. There are more than 500 in building A
alone!”
Another feature of this project is the entirely
redundant I&C architecture: in the event
of failure of a central processing unit, or
any other communications device installed in
the process, automatic switchover enables continuity
of operation to be assured. In another of the
plant’s state-of-the-art reliability-enhancement
features, electrical power supplies are also
redundant; what is more, inverters provide backup
in the event of loss of off-site power.
ETDE is also installing a computer-aided maintenance
management (CAMM) system. SIAAP’s desire
for an increased focus on preventive maintenance
means that it has paid particularly close attention
to this system.
8,000 hours of design work
60,000 hours of installation
6,000 hours of testing
For this project, scheduled for delivery in
March 2007, the preliminary studies began in
March 2003, and the detailed design work one
year later. The works for the plant kicked off
on August 16, 2005, and were scheduled for completion
by the end of July 2006 (including electromechanical
tests).
This fairly tight schedule was further pressurised
by the fact that testing with clean water was
scheduled between August and October 2006, with
untreated water tests booked for October 2006
to January 2007. This will leave two months
for commissioning and runup to capacity under
real conditions.
“ Our customer knows what they’re
talking about in technical terms, and knows
what they want”, says Michel Hamidi,
senior site worker and production supervisor.
“ The quality of our work has to be
irreproachable…we had to locate and wire
4500 physical points, and find the most reliable
routings possible. We also had to manage a tight
schedule while carrying out daily checks in
that jungle of cables. On the “production”
side, we had as many as 80 people on-site in
peak periods. And we also had to pay particular
attention to safety.”
“ We put extensive monitoring procedures
in place”, stresses Bastien Bertel,
“ with factory testing of equipment
before arrival on-site – 40 days of platform
tests for electrical panels, and 30 days of
testing for I&C and supervision systems.
For the plant itself, this represents around
6,000 hours of tests, equivalent to approximately
10% of the total installation time. We also
defined prototypes for all of our work, both
design and installation. At each stage, we propose
a solution to the customer, so that they can
validate it”.
This level of service requires real investment,
and impeccable organisation.
|
|
| Key
dates |
|
Start of design
work: March 2003
Start of works: August 2005
Completion of works: July 2006
Testing with clean water: August to October
2006
Testing with untreated water: October
to December 2006
Startup: January 2007
Customer acceptance: March 2007 |
|
| The
project at a glance |
|
Electricity |
|
1 supply substation
(15-20 kV)
3 HV/LV substations equipped with two
redundant
transformers
3 low-voltage distribution boards
18 process panels
3 auxiliary cabinets
7 lighting panels
14 km of cable supports
40 km of secondary supports
300 km of cables
1200 interior light fittings
130 exterior light fittings
18 inverters (6 of them redundant)
3 capacitor banks equipped with anti-harmonic
filters |
|
|
|
I&C
and supervision |
|
12 redundant controllers
and the associated servers
25,000 points, including 4500 physical
points
Remote controller interfaces in process
panels
28 small remote electropneumatic controllers
in the biofiltration
building
Control room equipped with 4 operator
stations
1 fibre-optic supervision network with
local operation consoles
(touch screens)
1 secure WiFi network allowing access
to supervision functions
via a laptop computer
150 supervision views
Computer-aided maintenance management
(CAMM) |
|
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|
|
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|
(May 2006)
MAJOR
PROJECT
The pearl of Tahiti |
| |
Twenty thousand kilometres from home, on a narrow strip of
land between a mountainous forest and a turquoise lagoon,
ETDE’s biggest project is beginning to take shape.
Behind the scenes, the picture-postcard setting hides a mammoth
effort of organisation, logistics and planning, all necessary
for the smooth progression of three work packages: air conditioning,
plumbing and electricity.
" It looks spectacular, but in reality it’s
a honeycomb of 2,500 different rooms”, explains
Jérôme Aruanno, site manager for the new
Tahiti hospital. And the veteran team of a dozen expats
from the International division all agree. While it
is true that the only easy project is a finished project,
at the one-third complete stage this is proving to be
a very complex project to manage. Begun by a general
building contractor working on behalf of the Polynesian
government in 2001, the construction of the new French
Polynesian General Hospital had been at a standstill
for several months before new contracts were issued,
this time in a number of separate work packages. Work
recommenced in March 2004, with several Tahitian firms
and ETDE working under the overall direction of the
project management company AOP. This was the first public
works project in which ETDE had won the contracts for
three work packages; air conditioning, plumbing and
electrical installation. The challenge was how to manage
contracts worth 58 million euros, the largest ever signed
by the company, and bring them to a successful conclusion
on the other side of the world.
|
Three
exceptional projects
The site extends over 90,000 m2,
equivalent to three football pitches stacked
five levels high. Into this space have to be
threaded 800 km of electrical cable, 26 km of
steel pipework for the air conditioning, 1,500
m2 of fire-proof ducting, and 70
km of water pipes. “Each of the work
packages is a major project in itself”,
reports Alain Guivarch, production manager for
the electrical installation
work
|
 |
800
km of electrical cable, 26 km of air conditioning
pipes, and 70 km of water pipes. |
|
package. He is responsible for both light current
and heavy current installations including the
main electricity sub-station and three transformer
sub-stations with a total power capacity of
11.2 MVA. The hospital will also have 4.8 MVA
of independent generating capacity. “In
addition to the traditional range of hospital
equipment, such as patient call buttons, video
surveillance, access control, intercoms, fire
detection and, of course, an emergency back-up
power system, this hospital will also be fitted
with a high-performance voice-date-image network
combining telephone, television, cameras, and
IP data”, continues Alain Guivarch.
The electrical power consumed by the hospital
will be around 5 MVA, equivalent to more than
5% of the total average power consumption in
Tahiti. “We have installed an electrical
power management system to help the hospital
managers keep their electricity consumption
under control. This is especially important
here as all electrical energy has to be imported
and is consequently very expensive”,
he adds. The figures for the air conditioning
are also impressive. The hospital has 7,500 kilowatts
of installed cooling power, enough air conditioning
for around 750 homes. “There are five
enormous water cooling plants on the roof terrace
with a total weight of over 50 tonnes including
acoustic screening. Getting them into position
was a problem as we were not able to use the
site cranes”, explains Pierre Thivat,
production manager for the air conditioning
work package.
The cooled water feeds 70 air conditioners,
1500 convector panels and a special laminar
flow system for the nine operating theatres.
“The most difficult problem was to
ensure that all our plumbing and air conditioning
installations met the latest anti-legionella
regulations”, comments Martial Quillet,
production manager for the plumbing work package
and responsible for the installation of an ultra
filtration plant and a system
for distributing legionella-free hot and cold
water to the 2,300 sanitary fittings. The entire
building will be controlled by a central multi-point
technical management system (more than 5,000
points).
|
The
plumbing work package includes an ultra
filtration plant, an anti-legionella distribution
system for hot and cold water, 2,300 sanitary
fittings,… and 70 km of pipes! |
|
Centralised
management
Although contractually under the overall control
of the project management company, ETDE coordinates
the progress of the three work packages very
carefully by means of a central management organisation.
Assisting Jérôme Aruanno, production
director Damien Richard ensures that all three
tasks are coordinated together. The manager
of each work package describes their problems
and progress to the others at regular site meetings.
Conflicts are resolved and the provision of
contradictory information to the customer is
avoided. “This enables us to become
a real multi-disciplinary business, stresses
Damien Richard, as it is true that we were
not equally familiar with all three work packages!”.
The central management organisation also makes
it easier to plan the project as a whole. It
has to be admitted that the |
number of problems capable of affecting the
schedule has grown. In the first place, the
shell of the building was erected in 2004 before
the technical services contracts were awarded
to ETDE. The openings needed to pass the ducting,
cables and pipework through the internal walls
had not been taken into account. “ We
counted around 10,000 openings that had not
been made. We had to re-route services or make
new openings in the walls” explains
Claude Hamon, manager responsible for routing,
tests and inspections. This led to a profusion
of change notes, many resulting from the delay
in involving the future users – the doctors
– in the project. “ We had to
change the design completely in some areas”,
recalls Claude Delcros, electrical installation
design manager. It was then necessary to work
department by department rather than floor by
floor so that the owner EGT could get on with
fitting out completed areas. “ Everything
had to be done piecemeal”, recalls
Martial Quillet. “ And with 2,500 separate
rooms, the entire building was like a giant
sponge”, adds Claude Hamon. Hence
the careful attention paid to preparation, methods
and scheduling.
Planning ahead
These difficulties are compounded by the scale
of the site. “ It takes a good ten
minutes to walk from one end of the site to
the other, so there’s no way you’re
going to forget to bring all your tools with
you”, exclaims Jean Ibadioune, foreman.
A vast building site with no spare space. “ There
is no room to store anything on site”,
explains Guillaume Hébert, project supplies
manager. “ We have had to set up two
storage sites, one a few metres away in Pirae,
the other at Mahina which is 15 km away. Neither
site is very big and we effectively operate
on a ‘just-in-time’ basis.”
Organising supplies is therefore crucially important.
“More so than in any other project”,
confirms Guillaume Gaucherot, logistics and
scheduling manager, “ as even the smallest
order can take several months to be delivered
to the site. You must remember that we are 20,000
km away from France. Planning ahead is essential.”
Planning, management and coordination are the
project keywords. Software tools are being used
for the first time in an international project,
including Edoc for documentation management,
Siri for expenditure commitment, Regate for
monitoring budgets, and Primavera for scheduling
(first used by ETDE in this project). All the
tools needed for the effective management of
a major project.
100% tahitian
“ Our greatest success in this project
has been to transform a constraint into a major
advantage” recalls Guillaume Hébert.
The contract requires that all the labour on
site, reaching a peak of 250 workers, must be
Polynesian. “ It’s not easy to
find enough skilled workers in Tahiti and the
surrounding islands. There was only one solution
- training!”, explains Nathalie Bannwarth,
human resources manager.
A four-way training agreement was set up between
the Polynesian government, the local job centres
(SEFI), the training organisation GREPFOC, and
the client EGT. Sixty trainees followed a part-time
course arranged by the Tahitian training and
employment organisations, 44 of whom succeeded
in gaining a Level 5 Professional Training Certificate.
More than thirty of these trainees have since
joined the air conditioning and electrical installation
teams. “ I learned how to read a drawing
and route cables, relates Marati Tematahotoa,
23. Now, I can explain the basics of the
work to new employees. ETDE have asked me to
stay on and work on another project, the new
Sofitel hotel in Bora Bora. That proves that
I have what it takes to succeed in this trade!”
Similar training in plumbing has also been provided,
and training for adult job-seekers is also planned.
“ The training was planned not only
to provide us with a pool of workers, but also
to make sure that our employees had the recognized
qualifications needed to continue their chosen
careers in the future, stresses Nathalie
Bannwarth. Our current challenges are productivity
and safety”, adds Guillaume Hébert.
Daily checks have been introduced, along with
safety competitions between the teams. “ We
continually have to remind them that we want
them to return home in the evening in good health”,
continues Nathalie, “ I explain safe
methods of working, we require helmets and other
protective clothing to be worn on site, including
the gao, a form of navy blue shift. When it’s
35°C on site, they all want to work bare-chested
and that can be dangerous.”
Health and safety, employment law, regulations
for public contracts – the regulatory
framework applicable to the project is similar
to that in France. “ In the end, it’s
a French project, but also an international
one, jokes Jérôme Aruanno.
But it’s very important to be involved
in a major project like this one that fits so
well into the strategic framework set out by
Gérard Perceau for the international
division. We started the ball rolling. Others
are following, and more will follow in the future”.
And what of the future for ETDE Tahiti when
the project is handed over in mid 2007? “ Watch
this space!”, replies Hervé
Lançon, operations director for the region.
| |
| THREE
QUESTIONS for |
Jacques
Derue,
director of the Establishment for Large-scale
Works (EGT), who represents the Polynesian public
works ministry as client.
Why is the new French
Polynesia General Hospital being built?
The old hospital was forty years old. It needed
to be renovated and enlarged, but there was not
enough room to build an extension. The new hospital
will have more than 500 beds and will be fitted
with the latest high-technology equipment including
one, and eventually two particle accelerators
for providing radiotherapy treatment to cancer
patients.
What do you think of
the building firms working on the site?
The most satisfying thing for me is that all
the labour on the site is local, a result that
could not have been achieved without the training
schemes developed by ETDE in partnership with
our local specialist training organisations and
the Establishment for Large-scale Works.
I have to say, also, that I think the companies
from mainland France have been a little surprised
by our situation. You mustn’t forget that
we are sitting on a pebble in the middle of the
ocean 20,000 km from France. The slightest delay
in decision making, for whatever reason, is amplified
by the distance.
How do you see the project
once the building is finished?
We will obviously have to think very carefully
about the maintenance of such a large and complex
structure. Do we do it ourselves or outsource
it? The decision has not yet been taken. We also
need to consider energy management and we are
currently exploring the possibility of cooling
the hospital by taking sea water at around 4.5
°C from a depth of 900 metres outside the
lagoon. |
| A
solid supporting structure |
A
large number of employees from ETDE Challenger
are supporting the project. Firstly, there are
those working for the Design Department, up to
fifteen people at peak times, and in particular
Claude Delcros, technical design manager responsible
for the electrical installation work package,
Laurent Chevallier, responsible for the air conditioning
and plumbing work packages, and Jean Pierre Sadier
responsible for plumbing. Then there are the eight
buyers in the Purchasing department, each responsible
for supplying a certain group of products to the
site. Finally, Line Mellec provides administrative
support to all the expat team in Tahiti. |
|
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|
(June 2004)
ETDE
sets fast pace in south-west France |
|
ETDE is currently carrying out a project at various sites
across south-west France for EDF that involves burying more
than 700 km of power transmission lines. This out-of-the-ordinary
project relies heavily on machinery and the commitment of
all ETDE's centres in the region.
| A
dispersed project
Following the storms that struck France in 1999,
destroying a large part of the west coast's power
network, EDF Chairman François Roussely pledged
to bury 15,000 km of power lines over 10 years.
"This project concerns 800 km of transmission
lines, divided into two packages of 400 km,
across 10 departments in the south-west", explains
Patrick Bouffartigue, Director of ETDE's South-West
Centre. |
 |
"As
part of the project, we are responsible
for providing information at an early stage
to residents, road administrations and city
councils which explains what we are doing
and the constraints the work may generate." |
|
Some 100 worksites are involved: 8 to 12
of them are progressing simultaneously, every
day, in rural and semi-urban areas throughout
this vast region. The whole project will be completed
in just 26 months.
Special organisation
"This extraordinary project is a great challenge
for ETDE South-West", says Patrick Bouffartigue.
"It has also proved to be strongly unifying, since
all the centres in the region are involved to
varying extents, whether it be in design or works,
etc". A special organisational structure has been
set up that revolves mainly around three centres:
Saint-Jean (Toulouse), Ambarés (Bordeaux) and
Cazères.
|
|
|
| Interview |
 |
Jérôme
RICCI,
EDF Entreprises project manager.
Project management,
autonomy and innovation
ETDE is currently burying more than 700 km
of transmission lines in south-west France for
EDF. |
|
ETDE: What stage has the project
reached?
J.R.: The design phase is complete and works are
under way. So far, 400 km of lines have already
been buried. We are satisfied with ETDE's progress and
commitment, which fully meets our expectations. At this
rate, the project will be completed by the end of next
year, as scheduled.
ETDE: What are the main characteristics
of this dispersed project?
J.R.: The project concerns around 10 departments
in the south-west. In addition to displaying the necessary
technical skills, EDF's two main partners ETDE (lead
firm*) and Aygobère had to be well established in the
region and have substantial expertise in project management
(coordination, communication). All these conditions
had to be met in order to give the engineering consultancy
a certain degree of autonomy, since this kind of project
is relatively new for EDF. We chose responsible and
autonomous partners, capable of being innovative. For
example, ETDE came up with innovative proposals in terms
of equipment and the choice of the route. As a result,
the networks are generally buried in private rather
than public land, which saves time and materials, and
EDR cables, that can be buried without protection, take
up less space and are installed in a straight line,
thus shortening network length.
ETDE: What about other regions
in France? Does EDF intend to bury its entire network
of power transmission lines?
J.R.: Yes, in the long term EDF does plan to replace
its overhead network (20 kV) by an underground
network throughout the country. Underground systems
are less affected by climate changes and are more in
keeping with environmental requirements. The priority
regions following the storms in 1999 are the south-west,
the centre and the Mediterranean. Future upgrades will
be planned according to climatic events and supply quality
requirements.
* editor's note |
|
| |
An
industrial approach and a full-service offering
"In order to keep up the pace and achieve the end result,
the project teams rely heavily on machinery", such as
rotary cutting machines, ditchers and rollers. By using
this process, they are able to achieve steady rates,
burying 5 km of lines per day. ETDE's services cover
a broad spectrum and include defining the most suitable
routes based on the descriptions provided by EDF, supplying
the necessary materials and equipment to carry out the
work, choosing locations to store the equipment and
supplies, obtaining authorisations to gain access to
private property from land owners, entering the access
agreements in the land register, identifying sites needed
to install HV/LV substations and of course carrying
out the works. |
Geology
ETDE teams are confronted with various kinds of soil
and environments along the 800 km-route: sandy
soil in the Landes and Gironde departments, rock in
the Pyrénées-Atlantiques and Cévennes, flat ground
in rural and semi-rural areas, especially at the entrance
to cities, and so on. "The pace is slower in semi-urban
areas and near cities. We spent six months on design
and preliminary work", stresses Philippe Bozza, project
manager.
Click
here to find out more about ETDE's Utility Networks
activity. .
|
 |
|
"Our main difficulty is avoiding existing gas, water
and power networks… which can slow down progress
rates. That's why preliminary work is so important".
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(Januaryr 2004)
Ten-year
partnership between ETDE and Nîmes City Council |
| |
By introducing innovative technologies as they emerge throughout
the contract duration, ETDE enables Nîmes City Council to
offer citizens the best there is in city lighting systems.
 |
At
six o'clock in the morning, the night duty officer
(known to team-mates as "the owl") is just finishing
his rounds. In a vehicle fitted with a GPS unit,
he performs a set nightly round to make sure all
the city's light points are working properly.
All defects are registered on an on-board computer
for automatic transfer to the central processing
system on completion of the duty round. This means
the day shift will be able to programme its maintenance
route first thing in the morning, working on the
data sent in. The end result is prompt, efficient
response, night after night, day after day. For
ETDE, client satisfaction starts by being quick
off the mark, without fail. |
" When Nîmes City Council selected us to manage the
city lighting system, their overriding concern was to
improve response capability in order to improve residents'
quality of life", recalls Alain Chinardet, ETDE
sales manager for city lighting.
| ETDE
today holds a consortium mandate to manage city
lighting (20,000 light points), traffic lights
(90 crossroads), special-event illuminations,
architectural illumination and videosurveillance.
It provides full services including electricity
supply and management, preventive and curative
maintenance, regular servicing, and major repair.
"With deregulation of the energy market in
July, we'll be looking at alternative sources
to ensure our client gets the best possible
deal". The service contract also makes specific
provision for special circumstances, which is
why it took less than 48 hours to resume normal
service in electricity supply following the
dramatic flooding of 2002! |
 |
|
| Interview |
 |
Jean-Paul Fournier
Mayor of Nîmes
and member of Gard regional
council
Jean-Paul Fournier, Mayor of Nîmes and
member of the Gard regional council,
comments on the first ten years of the
city lighting contract with ETDE.
|
What are your impressions
on this ten-year partnership, from 1994 to 2004?
Our main concern was, and still is, to improve
public service, safety and the city's image under
optimized operating-cost conditions. After analysing
bids to our RFP, we selected an ETDE-led consortium
which included their local subsidiary, Fabre.
We were impressed by their experience and references
in global management of city lighting systems
in many localities in France. Neighbourhood meetings
confirm that people appreciate the fast response
capability of the city lighting team as part of
a genuine neighbourhood service. The system also
provides the council's technical departments with
an accurate picture of its illumination assets,
which makes for more efficient management and
better public service all round. That being said,
we can and must work on further improvements;
our objective will only be reached when we can
report zero failures.
What developments have
been made over the last few years?
One of the first developments under the partnership
arrangement was an ETDE software package listing
alphanumeric data on each light point, along with
its exact physical location, on a street plan.
This provides highly accurate information on every
single light point, for rapid identification and
full log details. This was followed by a system
for checking the operations carried out by ETDE,
with data input via internet enabling us to monitor
service reports on a permanent basis. Then to
improve response times, ETDE set up a night-time
monitoring and failure detection system featuring
new data entry and transfer technologies such
as GPS, embedded IT and internet links. Today,
the ETDE maintenance pods are fitted with on-board
computer systems inputting full information on
each operation carried out. Data is sent by radio
link to a central station. All these technologies
are harnessed to minimize failures and enhance
response capacity, the ultimate aim being to meet
citizens' expectations.
What is the outlook for
the future?
There'll be further improvements in response
time, with the emergence of new equipment on the
market. Electronic ballasts will be bringing improved
reliability. Lamps will be less vulnerable to
supply fluctuations, which means further savings
and even better service quality. Then with deregulation
of the electricity market, on 1 July 2004, the
council will be requesting comprehensive analysis
of market opportunities and a new approach to
the selection of energy suppliers. |
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