All ETDE projects – whatever the scale – are based on trust. ETDE not only listen to its clients needs, ETDE understand them and then create best possible solutions to meet, if not exceed its requirements.

The central ETDE Innovation and Technologies department and its regional technical offices focus on innovation throughout the business to deliver value-added solutions.

To provide the very best service, ETDE’s high-quality training programme encourages staff to be multi-skilled. ETDE also promotes a spirit of enterprise, and the importance of quality work undertaken safely, through its own workers’ guilds – “Energie” and "Heraclès” – which bring together the best workers from across the Group to mentor junior staff.

ETDE staff know the importance of quality service based on organisation, continuous improvement and excellence in client relations. Customer service is our “raison d’être”, and we reinforce this continuously through special training courses.

ETDE carries out its work in compliance with the strictest legislation, and is committed to sustainable development. ETDE implements environmental and waste management procedures which help to use natural resources economically, control risk and preserve the environment. Respect for the environment forms an integral part of ETDE processes, project management and corporate development plans.

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To ensure that the services provided to its clients are second to one, ETDE runs an ongoing Efficiency Programme. The Programme aims to move the company forward by involving all staff in a continuous drive towards greater individual and collective efficiency. ETDE has already implemented nearly 300 practical solutions – based on good judgement, shared knowledge and teamwork – to the advantage of its clients and partners.